Privacy Policy — Educura

1. Information We Collect

When you use our App (which provides access to our Educura-based Learning Management System), we may collect the following:

• Account Information: Your name, email address, and login details (as required by the Educura Portal).
• Learning Data: Course enrollments, progress, assignments, grades, and related activities within the Educura Portal.
• Device Information: Technical details such as device type, operating system, browser type, and IP address.
• Usage Data: Interactions with the App (access times, pages visited, performance logs, and similar analytics).

2. How We Use Information

We use the collected information for the following purposes:

• To provide access to the Portal and its features.
• To improve learning services and personalize the user experience.
• To ensure account security and prevent unauthorized access.
• To comply with academic, institutional, and legal requirements.

3. Information Sharing

We do not sell or rent your personal information to third parties. Information may be shared only in the following cases:

• With authorized faculty, administrators, and support staff for legitimate educational purposes.
• With service providers who help operate the Portal (for example, hosting or security providers).
• When required by law, regulation, subpoena, or court order.

4. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.

5. Your Rights

Depending on applicable law, you may have rights including:

• The right to access, update, or delete your account information.
• The right to request a copy of your personal data.
• The right to withdraw consent for processing where such consent was used as the legal basis.

To exercise any of these rights, please use the Data Deletion Request instructions or contact us via the contact details below.

6. Third-Party Services

This App uses a WebView to display the Educura Portal. Any content, links, or external services accessed through the Portal may be governed by their own privacy policies. We encourage you to review third-party privacy policies before providing personal information.

7. Children’s Privacy

Our services are intended for students, faculty, and staff. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13 without appropriate consent, contact us immediately so we can investigate and take appropriate action.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any material changes will be posted in the App or on our website and the Last Updated date at the top of this document will be revised accordingly.

9. Data Deletion Request — Educura

Account and Data Deletion Request

To request deletion of your account and associated personal data from the Southeast Business Group Educura platform, please follow these steps:

1. Send an email from the email address associated with your Educura account to: adminpk@sbgsite.com.
2. Use the subject line: Request for Data Deletion.
3. In the body of the email, provide your full name and username (and any additional details that will help us locate your account).
4. Our administrative team will process your request and respond. Processing typically takes up to 30 business days (this timeframe is subject to institutional policies and applicable law).

What Data Will Be Deleted

Upon a successful deletion request, we will permanently delete the following personal data associated with your account (where applicable):

• User profile information (name, email, etc.).
• Forum posts and comments (where deletion is permitted by institutional policy).
• Private messages.
• Assignment submissions.
• Quiz attempts.

What Data May Be Retained

Please note that due to academic record-keeping and regulatory requirements, certain data such as course grades and enrollment records may be retained in an anonymized or de-identified form within official institutional records. This retained data will not be personally identifiable.

Contact Us

If you have any questions or concerns about this Privacy Policy, or about our data practices, please contact:

Southeast Business Group
Email: adminpk@sbgsite.com